Privacy Policy

1.- Who is responsible for the processing of your data?

The party responsible for processing your personal data is FLOPP PROCLEAN, SL (hereinafter, “FLOPP”), with NIF B56180391, and registered office at C. de Velázquez, 126, 2nd c, 28006 (Madrid), Spain.


This Privacy Policy regulates the access and use of the website (hereinafter, the "Website") that FLOPP makes available to Internet users (hereinafter, the "Users") interested in the contents (hereinafter, the "Contents") and the services (hereinafter, the "Services") offered by FLOPP therein.


Contact email: info@floppeco.com


2.- Recommendations

Please read carefully and follow the following recommendations:

  • Keep your computer equipped with antivirus software that is properly updated to protect against malicious software and spyware applications that can compromise your Internet browsing and the information stored on your computer.

  • Please read and review this Privacy Policy and all legal texts made available by FLOPP on the Website.

3.- Information about the data that FLOPP collects through the Website

For the correct operation of the Website, FLOPP may have access to the following data provided, where applicable, by the User:

  1. Identification data: name and surname of the user.
  2. Contact information: email, telephone number and postal address.
  3. Billing information: Banking information and billing address.

4.- Why is FLOPP authorized to process your data?

The legal basis for FLOPP to process User data through this Website is the Users' consent to the processing of their personal data, as well as the execution of a contract to which the interested party is a party.

 

In this regard, FLOPP processes the personal data of Users for the purpose of enabling the commercial relationship requested by the user, i.e. the purchase and sale of ecological cleaning products, as well as for the sending of commercial communications and/or Newsletters about its own products and/or services.


By accepting this Privacy Policy and checking the corresponding boxes, the User gives his/her consent to such processing. 


FLOPP takes the protection of your privacy and personal data very seriously. For this reason, your personal data is kept securely and treated with the utmost care, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (the "General Data Protection Regulation" or " GDPR " ) .

This Privacy Policy regulates the access and use of the service that FLOPP makes available to the User interested in the services and content hosted on the Website.

Regarding this point, the User may withdraw his/her consent at any time by sending a message to the following email address: info@floppeco.com without affecting the legality of the processing based on the consent prior to its withdrawal.


5.- What are the purposes of the processing of your personal data?

Your personal data collected by FLOPP may be used for the following purposes, according to the consent granted in the corresponding registration form:

  • The provision of services offered through the Website.
  • Send by letter, telephone, email, SMS/MMS, or other equivalent means of electronic communication, communications or information about FLOPP's activity.

6.- Accuracy of the data provided by Users

The User guarantees the veracity of the personal data provided and undertakes to inform FLOPP of any changes to them. The User shall be responsible, in any case, for the veracity of the data provided, and FLOPP reserves the right to exclude from the services any User who has provided false data, without prejudice to any other actions that may be taken under the law.

Users are advised to protect their data with the utmost diligence using appropriate security tools. FLOPP shall not be liable for any theft, illegal modification or loss of data.

Any modification or update of the data must be communicated to FLOPP through the means of communication provided in this Privacy Policy.

7.- Data retention

The protection of the privacy and personal data of Users is very important to FLOPP. Therefore, FLOPP makes every effort to prevent User data from being used inappropriately. Only authorized personnel have access to User data.

The User's personal data will be kept as long as his or her FLOPP account remains active for the purposes of processing for which it was provided, provided that the User has not revoked his or her consent, requesting the deletion of his or her account or the erasure of certain personal data from the Website.

Subsequently, if necessary, FLOPP will keep the information blocked for the legally established periods.

FLOPP is committed to fulfilling its obligation of secrecy and confidentiality of personal data in accordance with the provisions of applicable legislation.


8.- User rights

Users have the right to:

  1. Access your personal data;

  1. Request rectification of any inaccurate data;

  1. Request deletion of your data;

  1. Request that the processing of your data be restricted;

  1. Object to the processing of your data;

  1. Request the portability of your data.

  1. Users will also have the right not to be subject to decisions based solely on automated data processing.

The User may exercise all these rights at the following email address: info@floppeco.com indicating the reason for their request and providing a copy of their ID.

The User may also send his/her request by regular mail to the following address: C. de Velázquez, 126, 2nd c, 28006 (Madrid), Spain.

Communication addressed to FLOPP must contain the following information.

  • Name and surname of the User; photocopy of his/her national identity document, passport or other valid identification document.

  • Petition in which the request is specified.

Without prejudice to any other administrative or judicial remedy, the User shall have the right to lodge a complaint with a Supervisory Authority, in particular in the Member State in which he or she has his or her habitual residence, place of work or place of the alleged infringement, if he or she considers that the processing of his or her personal data is not appropriate to the regulations, as well as in the event that he or she is not satisfied with the exercise of his or her rights. The supervisory authority to which the complaint has been lodged shall inform the complainant of the course and outcome of the complaint.


9.- Data security

The protection of the privacy and personal data of Users is very important to FLOPP. Therefore, FLOPP has taken all measures within its power to prevent your data from being used improperly, allowing access to them only to authorized personnel.

FLOPP maintains appropriate security for the protection of personal data in accordance with applicable legislation and has established all technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of data provided by the User through the Website, without prejudice to informing you that Internet security measures are not impregnable.

FLOPP undertakes to comply with the duty of secrecy and confidentiality regarding personal data in accordance with applicable legislation.

FLOPP shall not be liable for any damages that may arise from the User's failure to comply with this obligation.


10.- Transfers and/or assignments to third parties

The User is informed that his/her personal data may not be transferred to third-party companies or entities.


User data may only be used by FLOPP for any purpose that serves to correctly fulfill the purposes of processing personal data set out in point 5 of this Privacy Policy.


11.- Content for children under 14 years of age

The “User content” provided by the User to FLOPP may not contain or include data or content relating to minors under 14 years of age.

12.- Questions

If you have any questions about our Privacy Policy, please contact us by sending an email to: info@floppeco.com

Likewise, if you consider that your rights are not adequately protected, you have the right to file a claim with the Spanish Data Protection Agency, whose contact details are: telephones 901 100 099 and 912 663 517; postal address C/Jorge Juan 6, 28001 Madrid; electronic office https://sedeagpd.gob.es/sede-electronica-web/ and Request www.agpd.es

13.- Acceptance and Consent

The User declares to have been informed of the conditions regarding the protection of personal data, accepting and consenting to the processing of the same by FLOPP, in the manner and for the purposes indicated in this Privacy Policy.